Terms of Use

1. Introduction

   Welcome to Getro. These Terms of Use (these “Terms”) govern your use of (which includes access to) our website(s), products, services and applications (the “Services”) including Getro’s marketing site (getro.com), the Getro Admin Portal (getro.com/app), the Getro Chrome extension, Getro’s Customer APIs and any job board operated by Getro. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at help@getro.com.

   
   

   These Terms are a binding contract between you, whether personally or on behalf of an entity (“you”), and Getro, Inc. (hereinafter referred to as “Getro”, “Company,” “we” and “us”) concerning your access to and use of the Services. You agree that by using the Services, you have read, understood, and agreed to be bound by all of these Terms which will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policy, and Cookies Policy and Copyright Dispute Policy. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2. Applicability of these Terms

   Please note that Getro’s paying customers are subject to additional terms and agreements (Customer Agreements) which govern their use of some of our software and services. You agree that in the event of any conflict between these Terms and our customer agreements, the terms of the Customer Agreements will prevail.

3. Age and eligibility

   You represent and warrant that you are of legal age to form a binding contract and are not barred from doing so under any applicable laws. If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).

4. We may make changes to these Terms

   1. Getro Inc. reserves the right to modify these Terms at any time without prior notice. Every time you wish to use our Services, please check these Terms to ensure you understand the terms that apply at that time. These Terms were most recently updated in May 2024.
   2. Your continued use of our Services after any modification to the Terms constitutes your acceptance of the modified terms.

5. There are other terms that may apply to you

   These Terms refer to the following additional terms, which also apply to your use of our Services:

   1. Our Privacy Policy (getro.com/privacy), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.
   2. Our Cookie Policy (getro.com/cookies), which sets out information about the cookies we use on Getro.com and Getro.com/app.
   3. Our Copyright Dispute Policy (getro.com/copyright), which sets out how to report material which potentially infringes copyright and how Getro will deal with such material.

6. What about my privacy?

   1. Getro, Inc. takes the privacy of its users very seriously. Please see Getro’s current Privacy Policy at getro.com/privacy.
   2. The United States’ Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not use our Services, attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at help@getro.com.

7. Permitted use of the Services

   1. You shall only use the Services in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you are not authorized to use the Services.
   2. You represent, undertake, and agree that you will not use the Services or interact with the Services in a manner that:
      1. Infringes or violates the intellectual property rights or any other rights of anyone else (including Getro);
      2. Violates any law or regulation, including any applicable export control laws;
      3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, abusive, or otherwise objectionable;
      4. Jeopardizes the security of your Getro account or anyone else’s (such as allowing someone else to log in to the Services as you);
      5. Attempts, in any manner, to obtain the password, account, or other security information from any other user;
      6. Violates the security of any computer network, or cracks any passwords or security encryption codes;
      7. Runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
      8. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
      9. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
   3. A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
   4. To use some of our Services, you may be required to register an account with a user identification code (e.g. your name and email address) and chosen password. You shall provide us with accurate, complete, and up to date information about yourself in accordance with our Privacy Policy. You shall not use another person’s name or other personal information with the intent to impersonate that person. You shall not transfer your account to anyone else without our prior written permission.
   5. If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you shall treat such information as confidential. You shall not disclose it to any third party. You will keep all your registration information accurate and current. You are responsible for any activity associated with your account.
   6. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. Please refer to Article 14 for information on how you may respond to any action taken by Getro under these Terms.

8. Intellectual Property Rights

   1. The materials published or otherwise made available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Content (as defined in Article 9) etc. (collectively, the “Content”) are protected by copyright and/or other intellectual property laws. All such rights are reserved.
   2. You represent, undertake and agree to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you will not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s rights, including the rights of Getro Inc.
   3. You understand that Getro owns the Services. You represent, undertake and agree to not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.
   4. Where the Services allow you to copy or download certain Content; the restrictions in this Section also apply to this Content.

9. Your User Content

   1. Anything you post, upload, store, or otherwise provide through the Services, including but not limited to company information and logos, job posts, talent profiles and talent notes is your “User Content”. You are solely responsible for all of your User Content. You represent, warrant, and agree that you will not contribute any User Content in a manner that:
      1. Infringes or violates the intellectual property rights, privacy right or any other rights of anyone else (including Getro);
      2. Violates any law or regulation, including any applicable export control laws;
      3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, abusive, or otherwise objectionable.
   2. Whenever you make use of a feature that allows you to post, upload, store or otherwise provide content to our Services, or to make contact with other users of our Services, you shall comply with the standards set out in Article 8. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
   3. Getro may, but has no obligation to, monitor or review User Content. Getro reserves the right to remove or disable access to any User Content for any or no reason. Getro may take these actions without prior notification to you. Please refer to Article 14 for information on how you may respond to any action taken by Getro under these Terms.
   4. You retain all of your ownership rights over your content, but you shall grant us a limited license to use, store and copy that content to deliver you with the Services. The rights you license to us are described in Article 10 "Rights you are giving us to use material you upload".
   5. You are solely responsible for securing and backing up your content.

10. Rights you are giving us to use material you upload

    1. In order to provide our Services related to your User Content, to display your User Content on the Services, and to allow other users to view them (where applicable), you grant us certain rights to that User Content as set out below. Please note that all of the following licenses are subject to our Privacy Policy to the extent they relate to User Content that is also yours or another individual's personally-identifiable information.
    2. For all your User Content, you hereby grant Getro a license to translate, modify, reproduce and otherwise act with respect to such User Content, in each case to enable us to operate the Services, as described in more detail below. This is a license only – your ownership of the User Content is not affected.
    3. If you submit User Content within your Getro account, in a manner that is not viewable by any other user except you (for example, a private note) (a “Personal User Submission”), you grant Getro the license in section 10.2, as well as a license to display, process, and distribute your Personal User Submissions for the sole purpose of providing our Services to you and making these Personal User Submissions accessible to you.
    4. If you submit User Content only in a manner that only certain specified users can view (for example, a private message to one or more other users) (a “Limited Audience User Submission”), then you grant Getro the licenses in sections 10.2 and 10.3, as well as a license to display, perform, and distribute your Limited Audience User Submissions for the sole purpose of making these Limited Audience User Submissions accessible to such other specified users, and providing the Services necessary to do so. Also, you grant such other specified users a license to access these Limited Audience User Submissions, and to use and exercise all rights in it, as permitted by the functionality of the Services.
    5. If you share User Content publicly on the Services and/or in a manner that more than just you or certain specified users can view, or if you provide us (in a direct email or otherwise) with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (each of the foregoing, a “Public User Submission”), then you grant Getro the licenses in sections 10.2, 10.3 and 10.4, as well as a license to display, perform, and distribute your Public User Submissions for the purpose of making those Public User Submissions accessible to all users of the Services and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in those Public User Submissions in connection with the Services for any purpose. Also, you grant all other users of the Services a license to access those Public User Submissions, and to use and exercise all rights in it, as permitted by the functionality of the Services.
    6. You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide, providing the assurances below in section 10.7.
    7. When you delete your Getro account, your Personal User Content will be deleted from Getro’s records. We will also delete or anonymise the source of your Limited Audience User Submissions and your Public User Submissions. But you understand and agree that your User Content may remain fully viewable and attributable elsewhere to the extent that they were copied or stored by other users. Where we retain but anonymise the source of User Content, the content of this User Content may remain fully available to other users (if applicable).
    8. Finally, you understand and agree that Getro, in performing the required technical steps to provide the Services to our users (including you), may need to make changes to your User Content to conform and adapt this User Content to the technical requirements of networks, devices, services, or media, and the foregoing licenses include the rights to do so. Please refer to Article 14 for information on how you may respond to any action taken by Getro under these Terms.

11. Upload and sharing of Content and Personal Data

    1. The Services include functionality for uploading and sharing Content and/or Personal Data (where Personal Data takes the meaning given to it in the Privacy Policy of Getro). By utilizing this functionality, you agree to comply with all applicable laws and regulations regarding the storage, processing, and sharing of such content and/or data, including but not limited to any restrictions or requirements imposed by data protection and privacy laws.
    2. You acknowledge and agree that any Content and/or Personal Data uploaded or shared through the Services is solely your responsibility. Getro Inc. shall not be liable for any consequences that may arise from the uploading or sharing of such Content and/or Personal Data, including but not limited to any loss or damage to you, a user or any other third party, or any violation of any law or regulation. You agree to indemnify and hold harmless Getro, Inc. and its affiliates, officers, directors, employees, agents, and contractors from any claims, damages, liabilities, or expenses arising out of or related to the your use of the Services and the uploading or sharing of Content and/or Personal Data through the Services.

12. The Getro Chrome Extension

    1. The Getro Chrome Extension, an extension developed by and provided by Getro, Inc. for the Chrome web browser, allows users to import Contacts from their LinkedIn account. By downloading and using the Chrome extension, you acknowledge and agree to comply with the terms in Article 11, regarding the upload and sharing of Content and Personal Data.
    2. You acknowledge and agree that the use of the Getro Chrome Extension is solely at your own discretion and risk, and that Getro, Inc. shall not be liable for any harm or infringement that may result from the download and/or use of the Getro Chrome Extension.

13. Third Party Content and Services

    1. Any information or content publicly posted or privately transmitted through the Services that is not User Content and originates from any third party (“Third Party Content”) is the sole responsibility of the person from whom such content originated. You access all such information and content at your own risk. Getro, Inc. is not liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Third Party Content or what actions you may take as a result of having been exposed to the Third Party Content. You hereby release us from all liability for you having acquired or not acquired Third Party Content through the Services.
    2. Getro, Inc. cannot guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.
    3. The Services may contain links or connections to third party websites or services that are not owned or controlled by Getro Inc (“Third Party Services”). When you access third party websites or use third party services, you accept that there are risks in doing so, and that Getro Inc is not responsible for such risks. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third party website or service that you visit or utilize. Getro Inc has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, practices of or opinions expressed in any third party websites or by any third party that you interact with through the Services. In addition, Getro Inc will not and cannot monitor, verify, censor or edit the content of any third party site or service. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third party website or service.
    4. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make any investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Getro, Inc. shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
    5. If there is a dispute between participants on the Services, or between users and any third party, you agree that Getro, Inc. is under no obligation to become involved in this dispute. In the event of a dispute between you and one or more other users, you release Getro, Inc., its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor."

14. Support, Investigations and Recourse

    Should you want to raise a question or investigate any action taken by Getro, you should contact help@getro.com with the subject: “Terms of Use Support”.

15. Warranty disclaimers

    1. Neither Getro, Inc. nor its licensors or suppliers make any representations or warranties concerning any content contained in or accessed through the Services, and will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services.
    2. The Services and Content are provided on an “as-is” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that use of the services will be uninterrupted or error-free. You acknowledge that Getro, Inc. shall not be responsible for any damage or loss that may result from use of the Services.
    3. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. You agree that any limitations of warranties and liabilities contained in this policy shall apply to the maximum extent permitted by law in your jurisdiction.

16. Limitation of liability

    Under no circumstances shall Getro, Inc. (or its licensors or suppliers) be liable to you or any other person for any indirect, special, incidental, or consequential damages, including but not limited to damages for lost profits, business interruption, loss of data or computer failure.

17. Indemnity

    To the fullest extent allowed by applicable law, you agree to indemnify and hold Getro, Inc., its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your Getro account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim using the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

18. Assignment

    You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Getro account, in any way (by operation of law or otherwise) without Getro, Inc.’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

19. Choice of law and arbitration

    These Terms shall be governed by the laws of the State of California in the United States of America, and any dispute arising from or related to these Terms will be resolved in San Francisco County, California, through arbitration administered by Judicial Arbitration and Mediation Services, Inc. ("JAMS") in accordance with its Streamlined Arbitration Rules and Procedures. The arbitration will be conducted by a single commercial arbitrator with experience in intellectual property and commercial contract disputes, who will be chosen from JAMS's list of arbitrators in accordance with its Rules. The arbitrator's decision will be final and binding, and any judgment on the award may be entered in any court having jurisdiction. Notwithstanding this obligation to arbitrate disputes, either party may seek injunctive or equitable relief from any court with competent jurisdiction. The parties agree that the state or federal courts located in San Francisco County, California, or the Northern District of California, have exclusive jurisdiction and venue for all disputes. The parties further agree that any arbitration will be conducted on an individual basis, and that class actions or class arbitrations are not permitted. By agreeing to these Terms, you and Getro, Inc. are both waiving the right to a trial by jury or to participate in a class action.

If you have any questions or concerns about these terms of use, please contact us at help@getro.com.